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LNP Project Coordinator (#1,387,205,154) 

Job offer #1,387,205,154 in Aylesbury , United Kingdom

Aylesbury 8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit, or follow 8x8 on LinkedIn, Twitter, and Facebook.

The ideal candidate will ensure the highest level of customer satisfaction by successfully coordinating the porting of LNP projects for 8x8?s larger customers and partners. The candidate will balance a variety of responsibilities and communicate effectively across multiple groups while exemplifying 8x8 core values.

RESPONSIBILITIES Effectively coordinate, track and complete multiple porting projects with zero downtime for our customers Serve as a liaison between our providers, Virtual Contact Center Provisioning, partners, and end users for porting requests Work closely with 8x8&# 039;s underlying local exchange carriers (LEC) and international carriers to facilitate phone number transfers Monitor port requests from inception to completion Enable ported telephone numbers Assist with Virtual Contact Center Provisioning activities and duties as needed/directed Flexible Monday through Friday schedules. Troubleshoot and resolve escalations from customers, sales, and other support teams through phone, chat, cases, and/or e-mails Assist with training duties Perform other LNP related duties as assigned

QUALIFICATIONS Excellent organizational skills Excellent time management skills Excellent attention to detail Proven team player with strong interpersonal skills Excellent written and verbal communication skills Working knowledge of VoIP industry Experience with LNP processes Experience with telecom industry Understanding of basic billing concepts Ability to manage and track databases using MS Excel Experience with CRM systems Ability to multitask Positive attitude Ability to work across teams and across all levels of the organization
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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The Company

Company Name
8x8, Inc.

Job Details

Job Location
Post Code
South East England
United Kingdom

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