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Dev Portal Engagement & Operations Lead (#1,525,066,482) 

Job offer #1,525,066,482 in Londonderry (County Londonderry), United Kingdom

Dev Portal Engagement & Operations Lead : 0000DH50

Description

Role Title: Dev Portal Engagement & Operations Lead

Business: Digital - RBWM

New or Existing Role: New

Grade: GCB4

Role Purpose

In this role, you will combine your passion and enthusiasm for developers with your creativity to generate attention and engagement for our APIs and developer portal. Creating a community with the right experience is pivotal to our ambitions with APIs and the developer portal, and we're looking for someone that deeply understands and believes that. You will partner with our Technology, Brand and Marketing, and Product teams as a custodian of our community, by proactively engaging internal and external communities, and collating insights from these community interactions to inform product roadmaps.

What you will do in this role

* Manage day-to-day operations of the dev portal - Perform quality controls, monitor KPIs, ensure the smooth running of the platform, define SLAs for regions and query types
* Community development - Foster a healthy community globally, monitor and measure the success of community engagement
* Create and curate content - Blog on the developer portal and external sites, newsletters etc.
* Host events - Organise Hackathons, host webinars, speak at events, respond on developer forums etc.
* Social media activity - Maintaining a strong and credible presence across our social media and technology channels relevant to developers. Analyse efforts driving the most traffic to the developer portal
* Collaborate with internal teams to promote developer program initiatives, identifying and reporting on community trends to internal teams and with recommendations on potential opportunities
* Samples and demos - Test the APIs, showcase HSBC' API product capabilities

* This position is ideal for a technology enthusiast, who is passionate about the possibilities of APIs, and enjoys promoting technology, building and engaging a community
* Presenting skills - The ability to present complex technical ideas to developers and non-technical audiences
* Technical understanding - Experience of working with APIs is not essential but a demonstrable curiosity about APIs and its impact arecritical
* Excellent written and verbal communication
* Operations management - Understanding of what is takes to ensure the smooth running of an online platform
* Event coordination - Experience organising hackathons, hosting and speaking at events

Qualifications

x

Job Field

: Digital

Primary Location

: Europe-United Kingdom-Greater London-London

Schedule

: Full-time

Shift

: Day Job
Type of Vacancy : Global vacancy

Job Posting

: 03-Sep-2019, 19:00:00

Unposting Date

: Ongoing * Presenting skills - The ability to present complex technical ideas to developers and non-technical audiences * Technical understanding - Experience of working with APIs is not essential but a demonstrable curiosity about APIs and its impact are critical * Excellent written and verbal communication * Operations management - Understanding of what is takes to ensure the smooth running of an online platform * Event coordination - Experience organising hackathons, hosting and speaking at events

Job Details

Job Location
Town
Londonderry
Population
83,700
Post Code
GB-BT47
District
County Londonderry
State
County Londonderry
Country
United Kingdom



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    Gigajob-ID
    1,525,066,482
    Posted
    42 days ago
    Short-Link
    https://en-gb.gigajob.com/1525066482.html
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