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Customer Service Assistant (#87,755,853) 

Job offer #87,755,853 in Hackney (Greater London), United Kingdom

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We are a vegan, gluten free, dairy free and sugar free artisan bakery. We also raise awareness of global land use issues and to enable people to eat food that is healthy, affordable and tiny in its ecological footprint.

Main purpose of job

To provide an admirable customer service, and maintain professional presentation of restaurant and courtyard.

Key responsibilities

1. To provide a warm welcome and friendly, helpful and knowledgeable customer service.
2. To be an active and supportive team members, contributing in a constructive manner and treating all our staff members and customers with fairness and courtesy.
3. To comply fully with all Health and Safety and Food Hygiene regulations at all times.

Specialist skills/training/ knowledge

1. Good knowledge of the food and drink we serve and sell.
2. Clear communication with customers, suppliers and other team members.
3. Clean, tidy and appropriate clothing and hair at all times.


1. Serving customers promptly, courteously and with a smile.
2. Ensuring that food served to customers is of a consistently high standard and well presented.
3. Prompt clearance and clearing of tables.
4. Maintenance of a clean and tidy environment at all times in the restaurant and courtyard, preparation areas and washing-up area.
5. Assisting in the set up and set down of the café according to procedure on a daily basis or as required.

The Company

Company Name
Urban Futures London Limited
Company Description
Urban Futures is a multi faceted urban regeneration company working to support people and communities in some of London’s most disadvantaged areas. We are a highly skilled company offering a large range of regeneration services which include:

•Welfare to Work Services
•Business Development and Support
•Training Services
•Technical Services
Number of Employees
11 - 100
Your Contact Partner
Everton Jueman
Additional Information
This is an Apprenticeship Programme vacancy for 16-24 year olds.
Training towards: NVQ2 & NVQ3.

(Ref: APR 1044)

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Job Location
Post Code
Greater London
Greater London
United Kingdom

Job Requirements

Minimum Educational Qualification
Standard X

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