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Typist (#131,007,488) 

Location: Old Kent Road (Greater London), United Kingdom (CV #131,007,488)

profile picture cv

2005 – 2006 Software Operator Course at:
Pestszentlőrinc Adults High School and Continuing Education Centre, Budapest, Hungary

2002 – 2005
High-school graduate at:
Pestszentlőrinc-Pestszentimrei High Grammar School, Budapest, Hungary

1996 – 1998 Shorthand typist Course at:
Csete Balázs Middle School, Budapest, Hungary


Professional Experience
2012. November - Xenon Services Ltd
Position: Cleaner /part time 2 hours
Company profile: general cleaning of buildings / office cleaning services

2006. August - 2012. April Edenred Hungary Ltd.
Position: Customer Service Representative
Company profile: worldwide provider of vouchers and voucher based services
Duties: Handling inbound and outbound customer calls. Helping customers with online ordering interface. Reply to customers’ questions by phone / e-mail.
Logging and completion of incoming orders and customer inquiries.
Dealing with complaints and logging/solving issues of missing vouchers.
Handling requests of expired vouchers exchange.
On customer request redesigning vouchers to contain company (client) logo.
Customer communications on changes, promotions.

2005 Apr. – 2006 August Ebony African Culture, Arts and Human Rights Association
Positions: Secretary, event organiser
Role: Administration, Planning of events and shows. Maintaining regular contact with customers, stakeholders.

2003. Sept. – 2005 Apr. Bordöro 2000 Ltd.
Position: Office Manager
Role: coordination of daily affairs of accounting office, simple accounting tasks, data recording. Daily contact with clients.

2002. Mar. – 2003. Sept. Anex-Grupp 96’ Ltd.
Position: Dispatcher
Duties: Handling inbound and outbound customer calls and recording requests, vendor and customer relations, handling complaints. Coordination of transport processes, continuous delivery organization.

2001. May – 2001. Nov.
Central Bureau of Statistics
Task: Recording
Duties: Census data recording, external collaborator.

1999. August - 2001. Mar. Tele Pizza Ltd.
Position: Dispatcher
Duties: Answering incoming calls, Taking and forwarding orders, handling complaints.
Organising and harmonising deliveries.
Ordering stocks and distributing among shops.

Computer skills Typing – expert
Microsoft Access - Basics
Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft PowerPoint - advanced
Microsoft Word - advanced
Microsoft Windows - advanced
Internet – advanced
CRM – advanced
Client / server administration – advanced

Personal Details

Name
Anett Ojuma
Gender
Female
Age
38 Years

Job Details

Employment Status
Full time or Part time or Contract / Freelance
Type of Salary
Hourly Rate
Preferred Job Location
Town
Old Kent Road
Post Code
GB-SE1
District
Greater London
State
Greater London
Country
United Kingdom
Part of the Location
London Bridge

Educational Qualifications

Highest Qualification
Standard XII  (Pestszentlőrinc Adults High School and Continuing Education Centre, Budapest, Hungary) from Pestszentlőrinc Adults High School and Continuing Education Centre, Budapest, Hungary  with Grade A Marks / Grade / Class

Professional Details

Professional Experience
12 Years
Languages known
English  (Beginner)
Hungarian (Expert)



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    Gigajob-ID
    131,007,488
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    7 days ago
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